Changes to British Passport Services in Luxembourg

We are making changes to the way we deliver British passports. From 3 June 2013, British citizens will need to submit passport applications to the Identity and Passport Service (IPS) in the UK for processing. Previously this service was provided by our Paris Embassy. All the information needed to complete the passport application process, is available on the GOV.UK website at:

If applicants cannot find the information they need on the GOV.UK website, they can contact the Passport Advice line on +44 (0) 300 222 0000.

The British Embassy in Luxembourg reminds all British citizens to make sure they renew their passports well in advance of expiry or travel.

Please see details on

Note: If required, it may be possible to obtain a new/renewal U.K. passport very quickly by travelling to the U.K. and utilising the one day premium service (there is an additional charge for this service). One of our members has also recently advised that it is possible to obtain a certified copy of your passport to send off with your application, allowing you to continue to use your current passport in the meantime, assuming it hasn’t expired.

It is suggested that you consult the U.K. government website address above and, for full information, you can contact the U.K. Passport office on: +44 (0) 300 222 0000.

To keep up-to-date on consular matters and Embassy services, events and activities check out:

You should not book travel until you have received your new passport. The British Government cannot accept responsibility for costs incurred if travel is booked and subsequently cancelled before the passport has been received.

You will receive your new passport and supporting documents separately.


The Home Office is the lead government department on nationality matters. If you have an enquiry about eligibility for British citizenship or nationality, information can be found at:


If you need to travel urgently but your normal passport is not available, you should make an appointment with our Consular Officer Wendy Casey, here at the Embassy using our online appointment booking service She may in certain circumstances be able to issue an Emergency Travel Document. For general consular enquiries, please call +352 22 98 64 and select the “consular” option

The British Embassy in Luxembourg reminds all British citizens to make sure they renew their passports well in advance of expiry or travel.

Owing to high demand, delivery times of passports are currently rather slower than usual.  Please see details on

As you are aware, all overseas passports now have to be online and the Embassy here in Luxembourg does not deal with queries relating to this anymore.

We have been asked by the British Embassy in Luxembourg if any of our members would be willing to volunteer as a contact for elder British Nationals who do not have internet access.

The Embassy feels it would be nice to be able to give a name to the callers, as they feel they cannot ignore these queries.

If you would like to volunteer for this please contact who will pass your details to the Embassy – please do not contact the Embassy directly.

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